At Mobile IV Therapy, we strive to provide our customers with high-quality intravenous therapy services. However, we understand that there may be instances where a return or refund is necessary. Please review our policies regarding returns and refunds below:

1. Cancellation of Orders:

   • Customers may cancel their orders at any time before the scheduled appointment for the administration of the intravenous therapy. To cancel an order, please contact our customer service team as soon as possible.

2. Refund Eligibility:

   • Refunds will be issued under the following circumstances:
     • The customer cancels their order before the scheduled appointment.
     • In the event of a cancellation by Mobile IV Therapy due to unforeseen circumstances or unavailability of services.
   • Refunds will not be issued for completed services, unless deemed necessary by Mobile IV Therapy management.

3. Refund Process:

   • Upon cancellation of an order, refunds will be processed within [insert number] business days.
   • Refunds will be issued to the original method of payment used for the purchase.

4. Refund Amount:

   • The refund amount will be equal to the total amount paid for the canceled service, minus any applicable fees.

5. Communication:

   • Customers are encouraged to communicate any issues or concerns regarding their order or service experience to our customer service team promptly.

6. Changes to Scheduled Appointments:

   • Customers may request changes to their scheduled appointments, subject to availability. Please contact our customer service team to make any necessary changes.

7. Exceptions:

   • Mobile IV Therapy reserves the right to refuse refunds or returns in cases of suspected fraud, abuse of services, or violation of our terms and conditions.

8. Contact Us:

   • If you have any questions or need assistance with a return or refund, please contact our customer service team at [insert contact information].

By using our services, you agree to abide by the terms and conditions outlined in this Return and Refund Policy. Mobile IV Therapy reserves the right to update or modify this policy at any time without prior notice. Please review this policy periodically for any changes.